UL Certification: How Ajax undergoes the most rigorous quality testing in the USA and Canada


Ajax is the most prestigious wireless security system in Europe. Our devices have undergone certification defined by the Type 5 Certification Scheme. This is the most stringent quality testing in the European market, as it combines the complexities of all possible verification procedures. The compliance table for Ajax devices lists all certifications for each device according to security standards.

In the USA and Canada, the most authoritative safety laboratory is Underwriters Laboratories (UL). It provides documentary proof that a product meets quality requirements, which is necessary to strengthen its presence in the market. UL stringent testing ensures the reliability of products and compliance of security systems with universally acknowledged standards in the USA and Canada.

Obtaining this quality mark is a challenge beyond the reach of most companies, but 23 Ajax devices will have this marking soon:

Why UL сertification is that difficult

UL certification is more challenging to obtain compared to European certifications because of:

  • Stringent safety standards. Some European certification bodies may have comparatively less stringent requirements, allowing for a smoother certification process.
  • Multiple testing. In Europe, certification procedures may not always have as many stages or the same level of detail, resulting in a potentially less complex process.
  • Documentation. The extensive documentation requirements can be a time-consuming and resource-intensive task, particularly for companies not accustomed to such rigorous standards.
  • Cost. Obtaining UL certification is a significant financial investment for manufacturers because of multiple testing stages, compliance, and documentation.

Why UL certification is vital for Ajax partners and clients

UL has a history of over 100 years, with dozens of testing laboratories and representative offices in more than 30 countries worldwide. Products with UL certification are highly sought-after in the market.

UL certification compliance is one of the requirements for insurance policies in the USA and Canada. If a property is protected by a UL-certified Ajax system, there is no need to worry about the consequences of emergencies. The chances of an insurance company compensating for damages from intrusion, fire, flooding, and similar incidents are higher. The UL certification serves as proof of the manufacturer’s competence.

How Ajax undergoes UL testing

The standard testing of devices according to UL standards requires significant investments. The duration and cost depend on the number of devices being tested, the standards they are being evaluated against, the readiness of the samples, changes in the testing procedure, and other factors.

The products undergo testing at three levels: the device itself, its components, and the manufacturing materials. The limits of the set parameters are defined by regularly updated standards. For example, during a recent update of the UL217 standard, which is about fire detectors, more than 250 changes were made. In particular, two important requirements were added by UL experts: detectors should resist cooking smoke, and they should respond quickly to burning polyurethane foam.

If the circuit board is being inspected, the test criteria may include flammability and peel strength. If there is a battery under inspection, UL will check whether it has an accredited laboratory certification. If no certificates are available, UL test and certify batteries on their own.

UL specialists have tested Ajax products against more than 50 indicators:

  • whether the control devices report a loss of connection;
  • whether the systems detect radio jamming and report it to users;
  • whether the hub ensures uninterrupted processing of data;
  • whether the materials are resistant to mechanical and climatic conditions;
  • whether motion sensors are immune to interference from animals etc.

Within the testing process, UL utilizes programmed systems developed for each specific case. For example, during the interaction testing of Ajax devices, a robotic mechanism activates KeyPad, enters a code, arms the system, checks the keyboard and application indicators, and repeats this process 6,000 times consecutively. All Ajax devices undergo similar complex robotic testing successfully.

Alongside UL testing, Ajax devices undergo internal tests to prevent potential technical errors. During this process, the Ajax team actively collaborates with UL experts, exchanging data on test results.

Having finished testing, UL concludes the specific aspects for which the certification is granted, such as design, materials, production process. Furthermore, UL retains the right to conduct unplanned re-tests. All certificates are placed in a publicly accessible database.

Which Ajax devices have already been tested by UL

So far, eight Ajax devices have undergone UL testing:

  • Hub 2 Plus Jeweller
  • MotionCam Jeweller
  • MotionProtect Jeweller
  • DoorProtect Jeweller
  • KeyPad Jeweller
  • SpaceControl Jeweller
  • StreetSiren Jeweller
  • StreetSiren DoubleDeck Jeweller

Moreover, shortly, two dozen Ajax devices will also receive UL certification. With them, it is easy to install a reliable security system for manufacturing facilities, offices, warehouses, homes, apartments, or other premises.

What you get with a certified Ajax security system

  • Playing by Ajax rules. UL certifications in the USA and Canada enable property damage compensation.
  • Profit for your business and partners. Products with the UL mark have a stronger competitive edge for distribution.
  • Trust. The reliability of Ajax security systems’ products is now confirmed by the most authoritative laboratory in the USA and Canada, just as it should be.

UL-certified Ajax systems are a double advantage and practically guaranteed insurance payouts in case of emergencies. We unwaveringly adhere to quality standards. All Ajax solutions have proven their value in practice. Build a security system for your needs right now.



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