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A time and attendance RFID and fingerprint reader with 256MB of flash memory, a 10,000 user capactiy and a 200,000 transaction capacity, as well as TCP/IP and USB flash disk communication and a built-in siren
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Best time clock I’ve had to use in a while.,
We decided to install a time clock at our office because we were hiring more hourly people (we had mostly salary before) and needed a good way to keep track of it. Management also wanted to be able to track the time of the salaried folks. I researched many products and landed on the Fingertec TA200+ as it had all the features I wanted, but most importantly I saw other reviews of great support. As an IT guy by trade, support is VERY important to me. No IT engineer can be an expert at everything, so it’s good to have people that back up their product. The features of this time clock are not a short list, but the ones that are important to me are: Ease of use, Low cost of operation (nothing to buy, everyone already has fingers!), ability to have multiple schedules (for instance, my hourly people will calculate overtime, but the salaried folks just show up as hour worked), easy to read time cards (we’ve replaced our old manual system with a much faster version as their software prints out a nice time card and highlights late-ins and early-outs in red), and great support. I can’t say it enough, the guys that have helped me in support at Fingertec have been great (Hershey, Ben, Roshan) and have always solved my problem quickly and efficiently. The TCMS (time clock management) software takes a little bit of getting used to, even after reading the manual, but the support team helped me through it very quickly. It will need some tweaking “out of the box” to get it where you want it, but Fingertec USA support uses a remote assistance program that let’s them easily take control of your computer and massage the software into submission for your needs. They use a TeamViewer based system that is safe and secure, doesn’t install any unnecessary software on your computer, and is completely removed when they’re done their session. No chance of someone coming into your system later. We’re now in our second payroll period with the time clock and everything is working very smoothly. Another feature that isn’t widely advertised is if you install the TCMS application on a server you can install something called TCMS Viewer that let’s your employees view a web page of their punches so they can keep track of their time and make sure they’re not going over. The only issue we noticed is that you need to reboot the time clock right before you begin to enroll employee fingerprints. It just might have something to do with available memory in the device. You’ll only need to do this when you’re enrolling someone for the first time so it’s not an inconvenience. For normal everyday operation, reboots do not seem to be necessary. Right now the system has been running for just over 3 weeks with no issues and no reboots.
Update 12/18/12: We’ve been using this time clock for 8 months now and it’s still working perfectly with no major issues. In fact, it works better now than it did when we first got it thanks to a firmware update. We did have a little hiccup at Daylight Savings time, but the firmware updated that was provided easily and for free from FingerTec Support fixed it right up. It also seemed to resolve the issue of having to reboot the clock right before enrolling fingerprints. FingerTec’s support is still 100{fa0f407a56ebf26e8755ec9e145523374db89e13015bb27dc750b111d8cc035c} spot on where it needs to be. Buy this time clock with confidence!
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|best customer service!!,
I just now bought the 7th unit of this model, the finger print works great, the software is simple and easy to use , and their technical support is phenomenal, they constantly update their software and the updates are pretty good.
Because of the cheap price I would recommend this product for small company and for big company
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|FingerTec TA200,
Awesome product and awesome customer service! Ryan with the sales rep with this company has been so very helpful, anytime I have aquestion I just pick up the phone and call and he will either answer or get right back with me. I am learning how the system works and it has allowed my time management to be much more accurate. Thanks Fingertec and Ryan.
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